Pipe Center and Climate Center have won a hat-trick of awards in quick succession for services to the building services industry.
In the latest, the supplier won the coveted Merchant at the Year Award at the H&V News Awards for Excellence, held at Grosvenor House, Park Lane, London.
It follows the Wholesaler of the Year award, presented to the company last month by industry magazine ACR News, and Supplier of the Year, presented by leading contractor JS Wright.
Receiving the latest award, Scott Craig, Pipe Center and Climate Center sales and marketing director, said: “I am delighted to accept the award on behalf of the passionate and hardworking teams at Pipe Center and Climate Center.
“To win one award might be considered lucky. However, to win three in succession begins to suggest we might be doing something right. The truth is, it represents the culmination of a lot of hard work and creativity over the past two or three years on the part of our staff, and an unrelenting focus on putting our customers at the centre of everything we do.”
He added: “The approach is not only helping us win awards, but, more importantly, helping our customers succeed and grow their own businesses. We will be building on this winning approach for the future.”
In the latest award, the judges applauded the supplier for developing added value services, such as modular engineering and custom built refrigeration products, and restructuring to reflect the convergence in the market between traditional trades to meet changing customer needs.
They also commended the company’s investment in promoting renewable technology, as showcased in the £3.2m Sustainable Building Center, and its commitment to delivering “best in class” service, supported by a company-wide monitoring and incentive scheme.
Launched last year, Operation Service Excellence (OSE) is delivering concrete and measurable business benefits, reflected in increased customer loyalty and enhanced levels of repeat business.